Frequently Asked Questions
By Lauren1 author22 articles
- How can I require a phone number from all my clients?
- Can I restrict access to a service?
- How do I set up group classes?
- When should I use a facility, location, or room/kennel?
- How do I schedule a series booking?
- Why is my group service/series showing no available booking times?
- Why is my individual service showing no available appointment times?
- How do I schedule a repeating booking?
- What does the "Isolate" option do?
- What is the difference between packages and memberships?
- How do I remove a pet from a group booking?
- How can I create a "Contact Us" option for new clients to reach out?
- Can I send a message to my entire client list at once?
- Do automated reminders/follow-ups go out for every step in a series?
- What's the difference between the Public Booking Portal and the Private Pet Parent Portal?
- Why can't I complete a report card for my booking?