The Isolate setting can be found on the Availabilities settings card for any individual, non-boarding service. Each team member schedule associated with the service will have its own "Isolate" toggle, located just underneath the team member's name.
Turning this option ON (purple) makes the service independent for that team member, prompting the system to ignore all existing bookings for other services assigned to that user. This means that a user's scheduled bookings for another service will not affect the ability to book the isolated service at the same time.
Other services not set to isolate will still take into account any bookings on the isolated service.
i.e. If Individual Dog Training has the isolate setting turned on for Bob Doe, but Individual Puppy Training does not, clients will be able to book an Individual Dog Training session with Bob even if a Puppy Training session has already been booked for that time. However, if an Individual Dog Training session has been booked with Bob, that time will not be listed as available for a Puppy Training session.
This setting is ideal for services such as one-on-one daycare assessments, which may take place at the same time and with the same provider as the standard daycare services. Setting the assessment service to isolate then allows customers to book assessment times with that user even with the daycare services booked on their calendar.
For more information on configuring schedules for individual services, check out our help article on Assigning Schedules to Services.