BusyPaws is designed to be used by your entire team. You can invite each team member to your account using their email. Once invited, your team members will be asked to select a password and log in to their own account.

In this guide, we will walk through:

The first step in getting your team set up on BusyPaws is sending each team member an email invite. To do this, start by selecting the gear icon at the bottom of the left-hand menu bar

Then select "Users" under the "Business Settings" section.

Locate the "Invite Team Member" card at the top of the page. Enter the First Name, Last Name, and Email of the team member you would like to invite, select the appropriate Access Level for the new account, then click the "Send Invite" button.

This will send an email to your team member, allowing them to set a password and login. Any pending invites will be listed at the bottom of the page. All pending invitations can be managed from here, allowing you to resend email invitations or delete an invite.

Once a team member has accepted their invite and set up their login, they will be displayed on the Team page. Each team member's card will list their name, access level, email, and assigned facility/facilities.

There are four different Access Levels that can be assigned to team member accounts. In this section of the guide we will take a look at the functionalities available to each access level as well as how to edit the access level for team members on your account.

Let's take a look at some of the features available within BusyPaws and what kind of functionality applies for each access level. Note that Business Owner and Manager designations have all of the same permissions (listed under "Manager" in the tables below), while Employee and Lite users have more restricted access.

As an overview, the following table describes which pages/menu options are accessible to each user access level.

Within those pages that each user level has access too, there are some additional differences in available functionalities. The following table outlines a few of the most noteworthy differences.

Team member access levels can be edited using the "Actions" button at the bottom of their card on the users list. To edit the access level for any of your team members, start by navigating to the "Users" page. First select the gear icon at the bottom of the left-hand menu bar.

Then select "Users" under the "Business Settings" section.

Locate the team member, then click on the "Actions" button and select "Edit Team Member" from the drop-down menu.

The left-hand side of the team member's page will include an Access Level field with a drop-down menu. Select this field, then choose the desired level from menu.

Note that this level cannot be changed for the team member with the Business Owner designation. This access level is given by default to the BusyPaws account owner and cannot be reassigned or assigned to multiple team members.

Once you have set the desired Access Level for your team member, click the "Save Changes" button to apply the changes and go back to the Team page.

Team member pages include a variety of employee information fields listed in the card on the left-hand side.

The card to the right of the information fields includes the Notifications options.

The selections listed under Notifications allow you to customize the notifications each team member receives. Use the toggles to select which notifications you want the team member to receive, and which to ignore, as well as the type of notification they should receive (email and/or web).

The profile page for the active user will also include a card titled Subscribe to your Calendar. To learn more about this feature, check out our guide on Syncing Your Personal Calendar.

Once all desired updates have been made, click the "Save Changes" button to apply the changes and go back to the Team page.

If you need to remove a team member from your account, this can be done from the main users list. Navigate to the "Users" page and locate the team member's card. Select the "Actions" button, then select "Deactivate Team Member" from the drop-down menu.

Select the "Continue" button in the pop-up window to confirm deactivation.

Any scheduled Services/Series assigned to a team member at the time of their deactivation will remain on the calendar under the deactivated employee's name. This will remain true until a different team member is assigned as provider for that booking.

Now that you have your whole team set up with BusyPaws, you can start adding Services and scheduling bookings to fill your team's calendar!