Many pet care businesses now offer one or more of their services virtually, allowing clients to take part in sessions from their own home. When configuring these services in BusyPaws, users are able to provide their own conference link. This link can then be added as dynamic content in your business' client notifications, allowing you to provide the link for a booking's chosen provider without needing to manually send that information to any registered clients.
To add their conference link, a user must first click or hover their mouse over their profile photo icon in the bottom-left corner of the page.
Then select "Your Profile" from the top of the menu. This menu option will be available for all users, regardless of their access level (i.e. Business Owner, Manager, Employee, or Lite).
Those with Business Owner or Manager designation can edit or add the conference link for other users by selecting the gear icon then "Users" to get to their business' full list of team members. They can then click the "Actions" button for any listed user and select "Edit Team Member" from the resulting drop-down menu.
From the user's profile page, their video conferencing link can be added to the "Conference Link" field.
Once the link has been added, click the "Save Changes" button to ensure the updates are saved to the user's profile.
With the conference link added, that information can now be set up as dynamic content in any of your client notifications! When editing a message, simply type two open curly braces, {{ , then select "Booking Provider Conference Link", or type {{booking_user_conference_link}}. That will ensure that, when the message goes out to clients, the correct provider's information will be added to the message. For more information about configuring your automated messages, check out our guide on Customizable Client Notifications.