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Purchasing a Point-of-Sale Card Reader

A Point-of-Sale card reader allows you to process Stripe payments in-person and automatically reconcile any invoice.

Written by Kerry Falk

Point-of-Sale card readers can be purchased with an active subscription, and require an active Stripe account linked with BusyPaws.

These card readers are intended for use at your business's facility. They are not generally suited to travel with you to other locations outside of your business.

Before purchasing, please be aware that the readers require a local wifi network to connect to and communicate with Stripe, and must be connected to the same network the host device is connected to (the computer or mobile device you use to log into BusyPaws).

A photo of the PoS card reader.

To order a Point-of-Sale card reader, open your account menu by clicking or hovering your mouse over your user photo in the bottom-left corner of the screen.

Highlighted user profile icon from the bottom of the left-hand menu bar.

Then select "Payment Processing".

Click the "Actions" button at the top of the page, then select "Manage/Purchase Card Readers" from the drop-down menu.

This will take you to your Point-of-Sale System Management page. To purchase a new reader, select the "Order Device" button at the top of the page.

To be able to order a PoS card reader you must:

  • Have an active BusyPaws subscription.

  • Have a full address assigned to at least one facility on your account.

  • Have a valid phone number listed in your Account Settings.

More details about the device will be listed on the Order New Device page. If you have multiple facilities set in BusyPaws, start by selecting the facility the device will be used at using the "Facility" drop-down menu. The new card reader will be assigned and shipped to this facility.

Example Location drop-down menu.

Use the "Quantity" field to choose the number of devices you require (one is usually enough for each facility). Type the value directly into the field or use the up/down arrows to adjust by 1.

Example Quantity field with up and down arrows at the right end.

The Subtotal, Taxes, and Total listed will automatically update to reflect the quantity entered. When done, click the "Place Order" button to complete your purchase.

"Place Order" button from the bottom of the Order New Device page.

The system will automatically charge the card currently set as the default payment method on the account and an order will be placed for the device. You'll receive an email confirmation of the order and further notifications when the device(s) is shipped.

Receiving your new card reader should take no more than 7 business days.

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